Following approval your refund will be processed and a credit will automatically applied to your credit card or original method of payment. We will also notify approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. It is also possible to exchange an incorrect or damaged item – p lease contact us at (if applicable) Should you wish to keep an item, partial refunds may be granted (if applicable). Gift cards and sale items are non-returnable. To complete your return we will require a receipt or proof of purchase. If you insist on pristine copies, please request in advance and we will do our best to provide these. Where all final copies are in some way compromised we will advise you before sending. We always reserve the best specimens for internet sales. Magazines may often receive some form of impact or marking in transit to us. Where damaged magazines are concerned, bear in mind that packaging standards in the industry are low. To be eligible for a return where damage is not the issue, your book or magazine must be clearly unread and in the original packaging, if possible. We will generally accept returns for incorrect issues and damaged items. After this we are unable offer a refund or exchange.
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